WARRANTY AND RETURNS::

Return Terms

All sales come with our 15-day return policy unless advertised differently. If for any reason you are not satisfied with the item, you may return the item for a full refund of the item’s cost (not including original shipping) within 15 days of the shipping date. Buyer is responsible for repackaging and return transportation charges. Returned items must be shipped back to We in its original packaging, with no signs of use, wear or damage. Upon receipt, We will inspect the package for any damage and reserves the right to partially or wholly accept or deny the return.

Delivery Terms

At time of delivery, buyers are responsible for the following delivery conditions:

• The driver will require the customer to sign a physical inspection report and/or delivery receipt. It is critical that the customer note (in their own words) on the driver’s paperwork any damage to the box before they inspect the product and accept shipment.
• If the box shows ANY SIGNS of carrier mishandling: hole(s), crushed corners, dents, worn tops, bottoms or edges, scraping, dirt etc., the customer must note the exact description of each carton on the physical inspection report and/or delivery receipt.
• Once customer notes the condition of the box(s), they should inspect the product.
• If upon further inspection the customer notices major or unacceptable levels of damage to the product, they can then sign the delivery receipt and/or physical inspection report "REFUSED DAMAGE", and give a detailed description of damage witnessed.
• Customer must then contact our customer service within 24 hours to make us aware of the situation.

In the event that a suitable replacement is not available, a refund (including shipping) will be issued in the form of the original payment method or a company check.

Concealed Damage

It is the buyer’s full responsibility to thoroughly inspect an item before signing and accepting delivery. If damage is discovered after signing for delivery without any notation, We will not be responsible for any replacement or return.

Replacement Orders

Transportation for replacement orders are the sole responsibility of the buyer. We will not ship a replacement unit on our account, but will provide the item to the buyer at no cost to arrange their own transportation (excludes “pick up” orders or “concealed” damage orders).

Defective Items

If a defect is discovered and confirmed, We will replace the defective part at no cost to the buyer. In the event that a suitable replacement is not available, a return will be authorized, and after return is completed, a refund will be issued in the form of the original payment method or a company check.

Warranty & Quality Guarantee

• We certify that each item has been manufactured according to the most rigorous quality standards, and in conformity with the image of our brand name.
• We guarantee against any defects in the manufacturing and/or failure of its component materials for 30 days.
• This guarantee is valid from the date of delivery.
  Exclusions: The guarantee does not include any type of damages caused by improper treatment, abandonment, accidents, moving used for anything else other than its intended purposes or for not complying with the recommendations stated therein for proper care of and maintenance of the furniture.